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Privacy Policy and Returns

Privacy Policy

Use of Internet Protocol Address

We use your Internet Protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information.

Use of Registration Information

Our site's registration area requires customers to supply contact information, such as name and E-mail address, and demographic information, such as ZIP code, or other information. We use this information to send promotional materials from our company. All promotional email marketing that is sent is CAN-SPAM act of 2003 compliant, and you may Opt-Out of these promotional E-mail messages at any time.

Use of Demographic Information

We also collect demographic and profile data that we use to tailor your experience at NewRiverGroves.com. Based on this information, we display products and content we feel might interest you.

Use of Order Information

When you place an order, NewRiverGroves.com requests information such as contact information, credit card number and demographic information. The contact information you provide is used to send your orders. Your credit card information is used for the sole purpose of billing you for products and services. Demographic data is collected to personalize future visits by displaying the content we feel would interest you most.

Use of Gift Recipient Information

Information collected about gift recipients is used for the sole purpose of shipping gift items. Information may be removed or modified by you at any time. Recipients may request to be removed by contacting our customer service department by E-mail or telephone at 1-800-227-0203.

Use of Cookies

NewRiverGroves.com uses cookies to maintain the state (session) of your visit, ad to improve the performance of the shopping cart system. No personally identifiable information is stored, including user names and passwords. If your browser is set to reject cookies, you can still browse the site but will be unable to take advantage of online ordering and our personalized gift services.


NewRiverGroves.com features security measures to protect the loss, misuse or alteration of information placed under our control by limiting access to our computers storing your personal information, and uses Secure Sockets Layer (SSL) encryption technology to scramble private data as it is being transmitted to our servers.

Childrens Guidelines

We do not collect or use any online contact information or identifiable off-line information about a child without parental consent. We do not distribute personally identifiable information about children without parental consent. We do not give children the ability to post or distribute personal information without prior consent. We do not entice children with games or contests that would encourage them to disclose personal information.

To unsubscribe from catalog mailings, please contact us.

Correct/Update Personal Information

NewRiverGroves.com allows you to change or modify your online personal information by visiting your personalized “My Account” page. Simply login, then click on “My Account”.

Policy Changes

If we decide to change our Privacy Policy, we will post it here, so that our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point, we decide to use personally identifiable information in a manner different from what is stated at the time it was collected, we will notify users by way of E-mail. Users will have a choice as to whether or not we use their information in this manner.

Returns Policy

We fully guarantee all of our products. If you or your recipient are not 100% satisfied with your gift please call our customer support staff at 1-800-227-0203.

Contact Us

If you have any questions or concerns about our privacy policy or returns policy, please contact us:

NewRiverGroves.com – Bob Roth's New River Groves

5660 Griffin Road

Davie, Florida 33314

Toll-Free 1-800-227-0203


Last Modified:

May 2014